Refund Policy
At BreatheEase, your well-being and satisfaction are at the heart of everything we do. If you're not fully satisfied with your purchase, don’t worry — we’re here to make it right.
🗓️ Return Window: 10 Days from Delivery
You may request a return within 10 days of receiving your order. We believe that’s enough time to ensure you’re completely happy with your purchase.
✅ Eligibility Criteria for Returns
To be eligible for a return, please ensure that:
-
The item is unused and in its original condition.
-
The product is sealed and in its original packaging.
-
You have the original order ID or proof of purchase.
Items that are used, damaged, or not in their original condition may not qualify for a refund.
💳 Refunds
Once your return is received and inspected, you will receive:
-
A confirmation email letting you know we’ve received your returned item.
-
If approved, your refund will be processed to your original method of payment within 7–10 business days.
🔁 Replacements
If you'd prefer a replacement instead of a refund:
-
We will dispatch the replacement product within 7–10 business days of approving your return.
📬 How to Initiate a Return or Replacement
To start your return or replacement process:
-
Email us at 📧 breatheease.in@gmail.com
-
Mention your Order ID in the subject line.
-
Briefly explain the issue or reason for the return.
-
Our support team will get back to you with instructions.
⚠️ Important Notes
-
Shipping fees (if applicable) are non-refundable unless the return is due to a damaged or incorrect product.
-
If the product is defective or damaged upon arrival, please contact us within 48 hours of delivery with photos for quicker resolution.
Still Have Questions?
Our customer care team is happy to assist you!
📧 Email: breatheease.in@gmail.com